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Ordering & Shipping

Quality and Safety

SAFETY

We only use Nature’s plants (herbs) in general, aphrodisiac plants in particular with many of them also having an affinity for the male and female reproductive organs (non genitalia) making them hormonal balancing in nature.

Unlike with toxic, harmful, pharmaceutical birth control pills and sex stimulant drugs on the market, e.g. Viagra, Cialis, etc., herbs have no adverse side effects and very few contraindications.

QUALITY

CAPSULES. We only use pure wild-harvested and organic (when available) powdered herbs from around the globe, e.g. United States, South Africa, Mexico, Thailand, China, Peru, Romania, Indonesia, Brazil, Malaysia, India, Nepal, Ecuador, Columbia, Russia, et al.

Our capsules are “o” size, clear, 100% plant-based (vegan), derived from vegetable cellulose (non-GMO corn source). 

We use no chemicals or additives of any kind! No preservatives, fillers, binders, excipients, etc. You get 100% herb and capsule. That’s it!

Our finished capsules come in 150CC size white HDPE plastic bottle with safety seal bottle cap.

Vegan. Gluten Free. No soy. No wheat.

EXTRACTS: We only use pure wild-harvested and organic (when available) cut and sifted and powdered herbs from around the globe, e.g. United States, South Africa, Mexico, Thailand, China, Peru, Romania, Indonesia, Brazil, Malaysia, India, Nepal, Ecuador, Columbia, Russia, et al.

Extract base is comprised of pure kosher USP vegetable glycerin, filtered alkaline water (pH 9.5 at time of production), humic acid, and fulvic acid. All substances are solvents in nature. Our extracts are exposed to natural sun and moonlight and agitated by human hands over a 14-day period before being processed (strained and bottled). A tedious and time-consuming, but natural process.

Dry herb to menstruum ratio: 1:5

We use no chemicals or additives of any kind! No preservatives, fillers, binders, excipients, etc.

Our extracts come in 2 oz amber glass Boston round bottles with black bulb glass dropper.

Vegan. Gluten Free. No soy. No wheat.

OTHER PRODUCTS:

We use 100% plant-based cream base, authentic crystals and gemstones (for elixirs and sprays), pure botanical oils and essential oils, and plant-based flours (for powders).

Shipping

After an order is made on our website, orders are delivered to your address within 7-28 business days (or sooner) by U.S.P.S. mail, First Class Mail or Priority Mail. We give ourselves up to 28 days to ship your order as this allows for time to receive newly received raw goods and supplies. Products move fast and thus so do raw materials (ingredients) and supplies (containers).

There may be delays in receiving your order if you: (1) order during a sale, (2) order during holiday snail mail season (from December 14th to January 3rd), (3) reside outside of the United States (and your order must be inspected by your country’s Customs Department).  

INTERNATIONAL ORDERS

If you reside outside of the United States please allow an additional 7-14 days after notice of shipping is received from us via email. International orders may be held at a country’s Customs Department or Office for several days for inspection, slowing down delivery time.

United Kingdom (U.K.) customers may be required to pay a duties (tax or post) on their orders before receiving them. This is U.K. policy and has nothing to do with us. 

NOTE: Due to strict policies against natural medicine, we do not ship to Germany and Italy.

If after 21 days from shipping notification and you still have not received your order, contact us immediately.

Returns 

Unopened products may be returned within 14 days of purchase with proof of purchase. Shipping fees are non-refundable unless your return is the result of our error (damaged, defective, or incorrect item, etc.)

Opened products may not be returned for any reason for health and safety reasons (unless the product is defective which guarantees you a cost-free reshipment of the product or an alternate product).

A 20% restocking fee is applicable to all returns. This amount will be deducted from the refund amount.

If products were damaged while in transit via carrier or courier (USPS), send us photographed proof of the damage via email and we’ll reship any damaged item(s) free of charge as a one-time courtesy. We suggest all damages be reported to the carrier or courier. You may have to fill out a claims form.

DjehutyMaatraHerbs.com reserves the right to deny any return or exchange.